All pieces are carefully packaged to ensure safe delivery. Small ready-to-ship pieces, such as trays, small antiques, and collectibles, are collected within one week. Larger ready-to-ship pieces require 1–2 weeks for collection, as additional time is needed to prepare and crate them securely.
UK Delivery: Delivery to the front entrance of the property is included in the total price listed on the product page and takes place the following day after collection. This service does not include placement inside the home.
Worldwide Delivery: Delivery to the front entrance of the property is included in the total price listed on the product page, with transit times of 3–11 days following collection. Taxes and duties are covered in the listed price. If there are any changes to import regulations during production that affect costs, we will provide an update as needed.
White Glove Delivery: A White Glove delivery service can be arranged for any piece. Please get in touch if assistance is required with placement or installation.
Returns: A 14-day no-hassle returns policy applies. A full refund is provided, with the cost of return shipping covered by the customer.