After reviewing the form you completed during the briefing stage, we'll reach out to inform you that we've begun the process of searching for or designing the perfect piece for your project. Finding or designing the right furniture may take some time, so we appreciate your patience as our team diligently works towards sourcing/designing your ideal piece. Once we have something that we believe will meet your requirements, we'll share pictures along with precise dimensions, details about its history, construction, and design concepts. Additionally, we'll provide our vision for each option to help you visualise the final result. Please note that the piece may appear a little rough at this stage as it hasn't been restored or may only exist as a computer design render. However, it's crucial to focus on aspects like construction quality, materials, design, and dimensions at this point. Once we agree on a idea to pursue, we can proceed to the next stage.

Now that we've chosen a piece and have a clear vision of its desired outcome, we can offer you a comprehensive quote for the entire project. This quote covers all aspects of the build and in the case of bespoke restorations, any necessary repairs and refinishing. Collection, delivery, and applicable taxes will also be included. Our payment process involves two stages. To initiate the project, we require a 50% deposit based on the total quoted amount. The remaining 50% is due upon completion of the project, before delivery.

You have picked the perfect piece for your home, agreed with a quote and a vision and paid a deposit. Now what?Well, now you leave the rest to us. We will be working diligently on your project until it's perfect. During this time, be sure to check your preferred method of communication, as we will be updating you with multiple progress pictures as we move along the restoration stages.

Once the piece is finalized, we'll schedule a final photoshoot to showcase the results. If you're satisfied with what we've created, we'll arrange delivery at a time convenient for you. It's at this point that we'll request the final payment.