Santiago Scalloped Serving Tray

Each tray is made by hand in our West Sussex workshop by experienced craftspeople, using timber sourced through local businesses who share our commitment to responsible forestry and full traceability. Every board is selected with care to ensure the tone, grain, and natural character flow seamlessly across the finished piece. The scalloped profile is carved in-house, and the bobbin trim is applied by hand with the same attention to detail found across the Santiago Collection.

To protect the wood and preserve the feel of the material, we apply a low-sheen, exterior-grade coating derived from renewable materials. This finish is both durable and breathable, designed to withstand daily use while maintaining the natural texture and depth of our signature tones. Drawing on years of experience restoring antique furniture and studying how well-made pieces age, we combine traditional and contemporary methods to create something built to last. The result is a tray that feels as enduring as it is considered, with quiet details that add depth and softness to its form.

Overall Dimensions:

Width: 47.5 cm | Depth: 38 cm | Height: 6 cm

Base Interior Dimensions:

Width: 45.5 cm | Depth: 36 cm | Height: 4.5 cm

For detailed drawings and additional information, please click here.

This piece is made to order, with dispatch estimated between 6 and 8 weeks from order confirmation. We will keep you updated throughout production and inform you if there are any delays.

UK deliveries:

We offer White Glove delivery as standard for larger pieces within England, Wales, and Scotland (excluding Northern Ireland), carried out by Empire Delivery. Once collected from our workshop, please allow 5 to 7 days for delivery arrangements. Smaller items, such as mirrors and trays, are sent by courier and usually delivered the next working day after collection. Free warehouse collection is also available by appointment.

International deliveries:

Smaller pieces are shipped with DHL under Delivered Duty Paid (DDP) terms, meaning all import taxes are prepaid and nothing is due on arrival. Larger items are securely crated using high-density foam, bubble wrap, and OSB crates to ensure safe transit. International shipments typically take 5 to 15 days from dispatch to arrive.

Shipping costs are calculated and displayed at checkout based on the size, weight, and delivery address.

For US customers:

All US orders are shipped under Delivered Duty Paid (DDP) terms, which means import taxes and duties including the latest tariffs are included in the total at checkout. However, due to ongoing uncertainty around tariff rates, if there is a significant increase between the time your order is placed and the time it is dispatched, we may need to settle the difference before shipment. In such cases, we will either issue a corrective invoice or revert to Delivered at Place (DAP) and refund any duties already paid. If you have any questions about customs charges or how DDP works, please feel free to contact us and we will be happy to assist.

We take great pride in the craftsmanship of every piece we create and offer a lifetime warranty on the structural integrity and functionality of all our work, covering frame stability, joinery, and overall construction. This warranty does not cover wear and tear, accidental damage, or issues caused by improper care or use.

We also offer a lifetime buyback guarantee. If you ever wish to part with your piece, we would be pleased to buy it back, restore it, and return it to circulation, ensuring it continues its life as part of a thoughtful and sustainable cycle.

Returns:

If you would like to return an item, please contact us within 30 days of delivery. Returned items must be unused, in their original condition, and in their original packaging. Pieces made to custom dimensions are non-returnable, unless faulty. Standard pieces remain eligible for return under our 30-day policy.

If something is not quite right, we will always offer to repair or resolve the issue first, as we want every piece to be loved and enjoyed for many years. If a repair is not possible, we will arrange collection at no cost to you. For standard returns, return shipping is the customer’s responsibility; however, if you would like us to assist with collection, we are happy to help by arranging this for you where possible and deducting the cost from your refund. We recommend using a tracked and insured service if you are returning a piece independently, to ensure it arrives back with us safely. Refunds are calculated and processed within 5–7 days of inspection.